We hope you enjoy everything you buy from us. If you need to make a return, we want to make it simple and convenient for you.
We will gladly accept unworn, unwashed merchandise purchased on yaladesigns.com for return with original tags attached within 30 days of purchase date. Unfortunately, any items outside of this policy are ineligible for return. Purchases made in the context of a Sale, 30% off or more are not eligible for return.
This includes all items on our Sale Page.
Please be aware that opened, non-defective bedding is not returnable.
We monitor returns to identify possible misuse or abuse of our policies. We reserve the right to refuse service to anyone.
If an exchange is desired, simply return your item(s) with our Return Form and place a new order for the merchandise you want at yaladesigns.com
Customers are responsible for return shipping costs.
Please be aware that items purchased on sale at 30% off or more are FINAL SALE, and are not eligible for return. This includes all items on our Sale Page.
Site wide and flash sale discounts only apply for the time period indicated. We do not extend sale prices to purchases prior-to or beyond the sale date. To be notified of all sales and receive an instant 10% off coupon code, sign up for our newsletter HERE.
Please complete the Returns Form printed on the back of your invoice or print a copy of the Return Form here. Please include this form when you mail your return to the address below. Refunds will be issued to your original method of payment. Please allow up to 3 weeks for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
Gift returns will be refunded in the form of Store Credit in the recipient’s name or a refund credit to the original method of payment. Please provide full name of purchaser and order # if possible. All of the policies listed above also apply to gift returns.
If you have any questions or concerns, please contact us at email@example.com
We cannot process returns purchased from our retailers. If you purchased your YALA product at a store or website other than yaladesigns.com, please contact the retailer directly.
554 Clover Lane
Ashland, OR 97520