We know you can’t wait to receive your YALA, and so we ship everything as quickly as possible! Most domestic standard shipping orders arrive within 3–5 business days. Please note that shipping delays may occur due to the impacts of the COVID-19 pandemic.
We ship via USPS or FedEx. Orders placed before 9:00am PST will ship the same business day. Orders placed on weekends and holidays ship the following business day.
If you have special instructions, please include a note in your order comments, or email us at firstname.lastname@example.org. For information about the status of your shipment, please refer to the tracking number provided in your shipment confirmation email.
Please note that, as part of our commitment to sustainable business practices, we do not ship Overnight Air. Also, please be aware that during peak holiday shipping periods, Standard shipping will take 4-6 business days, while Expedited shipping will take from 2-3 business days. Finally, shipping times may be delayed for international shipments as they travel through customs.
All Canadian shipping charges are flat rates. However, additional taxes and customs fees may be incurred by the customer at time of delivery.
Sorry, due to logistics complications resulting from the pandemic, we cannot ship internationally to other countries besides Canada at this time.
Orders over $1000+ will require a delivery signature.
If your package has been lost or damaged, please follow these instructions.
If you’re shipping to multiple destinations, shipping rates will apply to each address.
Please use the tables below as a guide.
|Cart Total||Standard (4-6 Days)
||Expedited (2-3 Days)
|Cart Total||Standard - USPS